1. INTRODUCTION
This privacy notice provides you with details of how we collect and process your personal data through your use of our site, https://mysticvacationrentals.com, including any information you may provide through our site when you book a vacation rental or a room within a vacation rental, purchase a product or service, sign up to our newsletter, free guides or take part in a prize draw or competition.
By providing us with your data, you admit that you are over 18 years of age.
Mystic Vacation Rentals LLC, also referred to as Mystic Vacation Rentals, is the data controller, and we are responsible for your personal data (referred to as “we,” “us,” or “our” in this privacy notice).
Contact Details
Mystic Vacation Rentals LLC
debbie@mysticvacationrentals.com
109 Bridge Street
Suite 127
Groton CT 06340
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the U.S. Department of State Privacy Office at privacy@usdoj.gov.
We would appreciate you contacting us first if you have a complaint so we can try to resolve it.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at debbie@mysticvacationrentals.com
2. WHAT DATA WE COLLECT ABOUT YOU
Personal data means any information capable of identifying an individual. It does not include anonymous data.
We may process certain types of personal data about you as follows:
Identity Data may include your first name, last name, other names you use, username, marital status, title, date of birth, and gender.
Contact Data may include your billing address, delivery address, email address, and telephone numbers.
Financial Data may include your bank account and payment card details (encrypted)
Transaction Data may include details about payments between us and other details of bookings or purchases made by you.
Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform, and other technology on the devices you use to access this site.
Profile Data may include your username and password, purchases or orders, your interests, preferences, special dietary requirements, mobility issues, special dates such as anniversaries, feedback, and survey responses.
Usage Data may include information about how you use our website, products, and services.
Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.
We may also process Aggregated Data from your personal data, but it does not reveal your identity and, as such, is not personal data. An example is when we review your Usage Data to determine the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data.
Sensitive Data
We do not collect any sensitive data about you. Sensitive data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. We do not collect any information about criminal convictions and offenses.
Where we are required to collect personal data by law or under the terms of the contract between us, and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to honor your booking). If you don’t provide us with the requested data, we may have to cancel a booking, product, or service you have ordered, but if we do, we will notify you at the time.
3. HOW WE COLLECT YOUR PERSONAL DATA
We collect data about you through a variety of different methods, including:
Direct Interactions
You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email, or otherwise, including when you:
make a booking with us;
subscribe to our newsletter or publications;
request information or marketing be sent to you;
enter a competition, prize draw, promotion or survey; or
give us feedback.
Automated Technologies or Interactions
As you use our site, we may automatically collect Technical Data about your equipment, browsing actions, and usage patterns. We collect this data using cookies, server logs, and similar technologies. We may also receive Technical Data about you if you visit other websites that use our cookies.
COOKIE POLICY
What’s a cookie?
A “cookie” is a piece of information stored on your computer’s hard drive and records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyze traffic and for advertising and marketing purposes.
Cookies are used by nearly all websites and do not harm your system.
If you want to check or change what types of cookies you accept, this can be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.
How do we use cookies?
We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns regarding how you use our website. This helps us develop and improve our website, products, and/or services in response to what you might need or want.
Cookies are either
Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page, but they do not collect any personal data from your computer; or
Persistent cookies: a persistent cookie is stored as a file on your computer and remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. [We use persistent cookies for Google Analytics and Facebook.]
Cookies can also be categorized as follows
Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when making a booking, or buying a product and/or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources, and see which parts of the site are most popular.
Functionality cookies: These cookies allow our website to remember your choices and provide enhanced features. For instance, we can provide you with news or updates relevant to your services. They may also be used to provide services you have requested, such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymized.
Third parties or publicly available sources
We may receive personal data about you from various third parties and public sources, as set out below.
Technical Data from the following parties
analytics providers such as Google based outside the US;
advertising networks [such as Facebook, Twitter, LinkedIn, and YouTube based [inside OR outside] the US]; and search information providers [such as Google based [inside OR outside] the US].
Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services based [inside OR outside] the US.
Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.
4. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when legally permitted. The most common uses of your personal data are:
Where we need to perform the booking contract between us.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights, do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by clicking on the “unsubscribe” link at the bottom of our emails to you.
Purposes for processing your personal data:
Below is a description of how we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant.
We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please email us at debbie@mysticvacationrentals.com if you need details about the legal ground we rely on to process your personal data.
Marketing communications
You will receive marketing communications from us if you have:
(i) requested information from us or purchased goods or services from us; or
(ii) if you provided us with your details when you made a booking, registered to receive free resources, entered a competition, or registered for a promotion and
(iii) in each case, you have not opted out of receiving that marketing.
We will not share your personal data with any third party for marketing purposes.
You can ask us to stop sending you marketing messages or other emails at any time by following the opt-out link on any marketing message or email sent to you or by emailing us at debbie@mysticvacationrentals.com at any time.
Where you opt out of receiving our marketing communications or emails, this will not apply to personal data provided to us due to a booking made, product/service purchased, product/service experience, or other transactions.
Change of purpose
We will only use your personal data for the purposes for which we collected it unless we consider that we need to use it for another reason, and that reason is compatible with the original purpose.
If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent, where this is required or permitted by law.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above:
Service providers who provide IT and system administration services.
Professional advisers, including lawyers, bankers, auditors, and insurers, who provide consultancy, banking, legal, insurance and accounting services.
U.S. Department of State Privacy Office and other authorities based in the US and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
We require all third parties to whom we transfer your data to respect the security of your personal data and treat it according to the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
6. DATA SECURITY
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business and need to know such data. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law, we must keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for seven years after they cease being customers for tax purposes. In some circumstances, you can ask us to delete your data: see below for further information.
In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
8. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
You can learn more about these rights at privacy@usdoj.gov
If you wish to exercise any of the rights set out above, please email us at debbie@mysticvacationrentals.com.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This security measure ensures that personal data is not disclosed to anyone who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
9. THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins, and applications. Clicking or enabling those links may allow third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
10. COOKIES
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
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